Returns & Exchanges

At M.S Skincare, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of gently used products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Email our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the product is well-protected to prevent damage during transit.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.